We want you to be absolutely delighted with your purchase from Stephanie's, so in the event you aren't satisfied with your order we offer complimentary returns. To be eligible for return, items must be returned new, unused, in their original condition and with all Stephanie's and designer garment tags still attached. Returns must be sent within 7 days of your delivery date. Returns that do not meet any part of our policy may not be accepted and may be sent back to the client.

Please note that the following items are considered to be Final Sale and are ineligible for return: All Sale Items, Cosmetics, Fragrances, Housewares, Jewelry, Lingerie, Pleasure items, Skincare, Swimwear, Special Orders

Exchanges

For more information on exchanges you can email us at hello@shopstephanies.com.

Refunds

A refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.

Please note that original shipping fees are not refundable.

In Store Return Policy

If for any reason you are not happy with your purchase, you may exchange your purchase for store credit or other items within 10 days of purchase. Items must be returned new, unused, in their original condition and with all Stephanie's and designer garment tags still attached.